Practical training, tailored customer support and active user engagement to guide feature development
Scalens is committed to helping our clients get the most out of their investor relations software.
Proactive Support
We consistently enhance our software to optimize your workflows. Our customer success team keeps you updated on the latest features and provides guidance on how to use them effectively through various channels, including chatbots, email, and phone support.
- Training on new features
- Feature-specific support via chatbot, email, and phone
In-Depth Training
Our global support teams combine extensive industry experience with local expertise to provide flexible, comprehensive training resources tailored to your needs.
- Personalized one-on-one sessions, group training, and webinar series
- Introduction and refresher sessions customized to your workflows, accessible through chatbot, email, or phone assistance